BroTech POS Support

We're here to help you succeed with our POS system

How Can We Help You?

Knowledge Base

Browse our comprehensive documentation and tutorials to find answers to common questions.

Visit Knowledge Base

Community Forum

Connect with other BroTech POS users to share tips and solutions.

Join the Community

Video Tutorials

Watch step-by-step video guides to master all BroTech POS features.

Watch Tutorials

Contact Our Support Team

Can't find what you're looking for? Our support team is ready to help.

Phone Support

+1 (800) 123-4567
Monday-Friday, 9AM-6PM EST

Email Support

support@brotechpos.com
Typically responds within 24 hours

Live Chat

Available during business hours
Look for the chat icon in your dashboard

Submit a Support Ticket

Frequently Asked Questions

You can reset your password by clicking on the "Forgot Password" link on the login page. You'll receive an email with instructions to create a new password.

Our phone and live chat support is available Monday through Friday from 9AM to 6PM EST. Email support is monitored 24/7, with responses typically sent within 24 hours.

You can update your payment information by logging into your account, navigating to the Billing section, and selecting "Payment Methods." From there you can add, remove, or update your payment details.

All your receipts and invoices are available in your account dashboard under the "Billing" section. You can view, download, or print them at any time.

System Status

All systems operational

Last updated: February 15, 2026, 11:39 am

View Status History